Christmas Orders!! Dear Customers, As the Christmas holidays are approaching, we would like to inform you about our order deadlines. Orders for items labeled In Stock with Supplier will be accepted until November 30, 2024. For our Hends Products, orders can be placed until December 15, 2024. We recommend placing your orders early to ensure delivery before Christmas. Thank you for your understanding, and we wish you a wonderful holiday season!

Privacy Policy - GDPR

I. Basic provisions

The controller of personal data according to Article 4, point 7 of Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter referred to as "GDPR") is Hends Products (hereinafter referred to as "controller").

Contact details of the controller are

Address: Ke Kapličce 321, Zubri 75654, CZ

Email: info@hendsproducts.cz

Phone: +420 777 571 923

Personal data means any information about an identified or identifiable natural person; an identifiable natural person is a person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

The controller has not appointed a data protection officer.

II. Sources and categories of processed personal data

The controller processes personal data that you have provided to them or personal data that the controller has obtained based on the fulfillment of your order.

The controller processes your identification and contact data and data necessary for the fulfillment of the contract.

III. Legal reason and purpose of processing personal data

The legal reason for processing personal data is

the fulfillment of the contract between you and the controller according to Article 6(1)(b) GDPR,

the legitimate interest of the controller in providing direct marketing (in particular for sending commercial communications and newsletters) according to Article 6(1)(f) GDPR,

your consent to processing for the purpose of providing direct marketing (in particular for sending commercial communications and newsletters) according to Article 6(1)(a) GDPR in conjunction with § 7(2) of Act No. 480/2004 Coll., on certain information society services, if no goods or services have been ordered.

The purpose of processing personal data is

to process your order and exercise rights and obligations arising from the contractual relationship between you and the controller; personal data necessary for the successful processing of the order (name and address, contact) are required when placing an order, the provision of personal data is a necessary requirement for the conclusion and fulfillment of the contract, without providing personal data it is not possible to conclude the contract or fulfill it by the controller,

sending commercial communications and performing other marketing activities.

The controller does not perform automatic individual decision-making within the meaning of Article 22 GDPR. You have given your explicit consent to such processing.

IV. Data retention period

The controller retains personal data

for the time necessary to exercise rights and obligations arising from the contractual relationship between you and the controller and to assert claims from these contractual relationships (for a period of 10 years from the termination of the contractual relationship).

for the period until the consent to the processing of personal data for marketing purposes is withdrawn, but no longer than 3 years if the personal data is processed based on consent.

After the expiration of the retention period, the controller will delete personal data.

V. Recipients of personal data (controller's subcontractors)

Recipients of personal data are persons

involved in the delivery of goods / services / realization of payments based on the contract,

providing e-shop operation services and other services related to the operation of the e-shop,

providing marketing services,

for the purpose of accounting for tax documents in accordance with the contract and with generally binding legal regulations to the extent of:

- name and surname, title,

- postal address,

- billing address,

- email address,

- telephone contact,

- bank connection data,

- data on the subject of the controller's performance.

The controller does not intend to transfer personal data to a third country (outside the EU) or to an international organization.

VI. Your rights

Under the conditions set out in the GDPR, you have

the right to access your personal data according to Article 15 GDPR,

the right to correct personal data according to Article 16 GDPR, or to restrict processing according to Article 18 GDPR.

the right to erase personal data according to Article 17 GDPR.

the right to object to processing according to Article 21 GDPR and

the right to data portability according to Article 20 GDPR.

the right to withdraw consent to processing in writing or electronically to the address or email of the controller specified in Article III of these conditions.

You also have the right to file a complaint with the Office for Personal Data Protection if you believe that your right to personal data protection has been violated.

VII. Conditions for securing personal data

The controller declares that they have taken all appropriate technical and organizational measures to secure personal data.

The controller has taken technical measures to secure data storage spaces (login name, password, antivirus program, and firewall) and personal data storage spaces in paper form (locked room).

The controller declares that personal data can be accessed only by authorized persons.

VIII. Final provisions

By submitting an order from the internet order form, you confirm that you are familiar with the personal data protection conditions and that you accept them in their entirety.

You agree to these conditions by checking the consent box through the internet form. By checking the consent box, you confirm that you are familiar with the personal data protection conditions and that you accept them in their entirety.

The controller is entitled to change these conditions. The new version of the personal data protection conditions will be published on their website, and at the same time, the new version of these conditions will be sent to your email address provided to the controller.

These conditions take effect on May 25, 2018.